For service businesses that run on the phone

Stop losing jobsto voicemail.

Your AI receptionist answers your calls in English or Spanish, captures the job details and sends you the lead, while you stay on the job.

Built to answer your calls 24/7, in English and Spanish. Don’t take our word for it: call and hear for yourself.

(509) 567-2818Or see what missed calls cost you ↓
A plumbing company owner finishing a tankless water heater installation in a garage.

You worked to get the phone ringing. What happens when nobody answers?

Your trucks, your reviews and your ads made the phone ring. When nobody picks up, that customer doesn't wait. They call the next shop on the list.

An HVAC company owner reading refrigerant gauges connected to an outdoor AC unit.
On a job
A service van parked outside a home at dusk.
After hours
An electrical contractor walking a homeowner through the work on a tablet in her garage.
While you’re helping a customer
Reality check

You think you answer almost every call. Most shops don’t.

97%Answer rate owners estimated
66%Answer rate observed in the study

Service Direct, 2019. Sample of 1,000 advertising-generated calls to 94 U.S. home-service businesses. Not a measurement of your business.

Think about your last busy day.

  • Who answers when you are already with a customer?
  • What happens when two calls arrive together?
  • Which missed calls never get a callback?
See what missed calls could cost you
Your Missed Money Report

How much money are you leaving on the table?

This is a week at a busy restoration crew. Now put in your own three numbers and see what your missed calls are costing you.

Put in your numbers ↓

How it's figured: missed calls a week × the share who would have hired you × your average job value × 52 weeks, then ÷ 12 for the month.

Restoration example. Replace these numbers with yours.
$82,333a month walking to the next shop
$988,000a year
22estimated jobs a month
Your missed calls last week a job that went to someone else
What it adds up to over 12 months

About $19,000 in estimated revenue is at stake each week, using these inputs.

Your estimate, from your own numbers. Not a promise of results.

Keep the numbers. See how your next call could go.

Your free Missed Money Report brings your estimate, a sample call and a practical call-handling worksheet together in one place.

  • Your numbers, month by monthKeep the weekly, monthly and yearly estimate you just built.
  • Hear a caller reach a clear next stepA scripted example shows the questions, the conversation and the outcome.
  • Make a plan for your businessWork through your hours, service area, handoff rules and who should receive urgent calls.

Keep your report. Have it on your phone.

See your full report here and save it as a PDF.

We send the report. No sales calls unless you ask for one.

No sales calls: Ops Automations won't call me about my report unless I ask. Privacy · Terms

How it works

From first ring to a lead in your inbox.

01

Answered

Your calls, in English or Spanish, day or night. No voicemail.

02

Qualified

Name, number, city and the problem, read back to the caller so nothing gets lost.

03

Captured

The job details go into one lead record our team sets up for you.

04

Sent to you

The lead reaches you by email right away, with the call summary.

05

Handed to you

Asked for a person? The receptionist attempts the transfer, or takes a callback request.

Example lead · Alex Morgan · Pasco · Furnace blowing cold airSent to you with the call summary attached.

Hear a sample call, start to finish.

Listen to the questions, the tone and the details she takes down. Then try our receptionist yourself.

Basin Comfort Heating & Air · a fictional business

Scripted demonstration · fictional business and caller

Now test the receptionist yourself.

Test our promise(509) 567-2818

Your Spanish-speaking callers should not have to translate the problem.

Your AI receptionist answers in English and Spanish, using your business name.

Try the conversation in Spanish.

Test our promise(509) 567-2818

Our line demonstrates the service. Your receptionist uses your business name and a voice you choose from our options.

Illustrative closing exchange
Caller

Es una gotera en el techo, aquí en Kennewick.

AI receptionist

Gracias. Ya tomé los datos del trabajo y se los envío al equipo.

Job details sent

SET UP FOR YOUR BUSINESS

Test calls pass, or your money back.

Our team sets up your receptionist around your business. Before we turn it on, we run test calls against your agreed rules.

See the guarantee terms →
  1. 1

    Keep your number.

    Keep the number on your trucks, listings and business cards.

  2. 2

    Decide how calls should go.

    You choose your hours, service area, questions and handoff rules.

  3. 3

    Give callers a route to your team.

    When someone asks for a person, the receptionist attempts the transfer. If nobody answers, the receptionist captures a callback request.

A few things to know before you call.

Hear for yourself

The next missed call is already on its way.

Call our line right now and hear what your customers would hear. Or put in three numbers and see what the missed ones are costing you.

Test our promise(509) 567-2818

Wondering what your customers would hear? Call and see for yourself.

Or see what missed calls cost you ↑
  1. What happens next
  2. 1

    Call our line and hear exactly what your customers would hear.

  3. 2

    Put in three numbers and see what missed calls cost you. Your full report is ready on the spot, and we only call if you ask.

  4. 3

    If it makes sense, we set up your receptionist on your number. Test calls pass, or your money back.

  5. 4

    If it doesn’t, you keep the report. No obligation.