Privacy Policy

Ops Automations is operated by Alvarez Operations LLC, 6520 Homerun Rd, Pasco, WA 99301. Ops Automations helps service companies respond to and follow up with their leads. This policy explains what information we collect through this website and how we use it. Questions? Email contact@opsautomations.io.

When you submit our contact form, we collect the information you give us: your name, your business name, your business type, and your phone number and/or email address, along with the times you'd prefer to be contacted. We do not ask for and do not want sensitive personal information such as government IDs, financial account numbers, or health information.

• To contact you by phone, text message, or email in response to your request.
• To schedule and hold the setup call you asked for.
• To answer follow-up questions and provide the services you request.
• To keep basic business records of who contacted us and when.

Your submission is stored in our customer relationship management (CRM) system and associated business software, which we use to manage inquiries and communication. We use reasonable administrative and technical safeguards to protect it, and we limit access to people who need it to do their jobs.

We do not sell, rent, or trade your personal information. We do not share it with third parties for their own marketing. We do not buy or sell phone lists. We share information only with the service providers that operate our website, email, phone, and CRM systems on our behalf, or when required by law. The chat on our website is provided by GoHighLevel (HighLevel), so chat messages and basic visit data are handled by that provider.

Text messages come from Ops Automations, and we only text people who have contacted us first. You can give consent in any of these ways: by text, when you text our number and agree to receive messages; on our website, when you check the text-message box on a form or agree while booking; or verbally, when our AI receptionist asks during a recorded call to (509) 567-2818 whether we may text you and you say yes. Calls are recorded and transcribed, and your answer is saved on your contact record. Messages relate only to your request: your setup call and your Missed Money Report. We do not send marketing blasts and we do not text numbers that have not contacted us.

Messages from Ops Automations concern your setup call, appointment, report, or account request (not marketing blasts). Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy: https://opsautomations.io/privacy

• Message frequency varies based on your conversation with us.
• Message and data rates may apply.
• Reply STOP at any time to stop receiving messages.
• Reply HELP for assistance, or email contact@opsautomations.io.
• Mobile opt-in information and consent are never shared with third parties for marketing purposes. Our privacy policy is always available at https://opsautomations.io/privacy.

If you give us an email address, we may email you about your request. Every ongoing email includes an unsubscribe link. If you give us a phone number, we may call you about your request. Tell us at any time to stop and we will.

Our website may use basic cookies and analytics to understand how the site is used and to keep it working properly. This information is not used to identify you personally.

We keep inquiry records for as long as needed for legitimate business purposes. You can ask us to access, correct, or delete the information we hold about you by emailing contact@opsautomations.io. We will respond within a reasonable time.

Our services are for businesses. We do not knowingly collect information from anyone under 18.

If we update this policy, we'll change the "last updated" date at the top of this page.

Ops Automations: contact@opsautomations.io(509) 567-2818

Read our Terms of Service