AI Answering Service for Inland Northwest Service Businesses, in English and Spanish

A local customer calls while you're on a job, gets your voicemail, and calls the next business in town.

Test our promise(509) 567-2818

Wondering what your customers would hear? Call and see for yourself.

Or see what missed calls cost you ↓

Your number, answered by your AI receptionist

Our team installs your AI receptionist, bilingual and 24/7, on the number you already publish. An urgent call goes to your on-call person, or a callback is taken if no one picks up. For the rest, your receptionist captures the job details and sends you the lead. You don't have to be the IT guy. Our own line is a local 509 number, so you can hear it before you request a setup call.

If anyone is in danger, like a gas smell, carbon monoxide or water near electrical, the caller is told to hang up and call 911.

Bilingual, built in: English and Spanish on the same line

Some of your callers would rather not leave an English voicemail.

The greeting offers Spanish in its first line, and your AI receptionist answers in the caller's language from then on. Your receptionist asks your questions, captures the job details and sends you the lead.

Tri-Cities: Kennewick, Pasco and Richland

Our team sets up a Tri-Cities answering service on the number your customers in Kennewick, Pasco and Richland already call. Spanish-speaking callers across the Tri-Cities can be answered in Spanish. Your AI receptionist in the Tri-Cities fits HVAC, plumbing or any service business that misses calls.

Spokane

You've got two jobs stacked back to back, and the phone rings in the middle of the first one. With an answering service in Spokane on your own number, that call gets answered in your business name. Your AI receptionist in Spokane fits plumbing, electrical or any service business that misses calls.

Yakima

The calls don't wait for you to get off the ladder. Our team installs an answering service in Yakima on the number you already publish. Your AI receptionist in Yakima answers in English or Spanish, for HVAC, landscaping or any service business that misses calls.

Wenatchee

When you're across town on a job, the next call shouldn't go to voicemail. An answering service in Wenatchee, set up by our team on your own number, answers it in your business name. Your AI receptionist in Wenatchee fits plumbing, electrical or any service business that misses calls.

Moses Lake

After hours, the desk is dark, but customers still call. Our team installs an answering service in Moses Lake on the number they already know. Your AI receptionist in Moses Lake works for HVAC, roofing or any service business that misses calls, and you choose: always on, or only after hours.

Walla Walla

On a weekend call or a busy weekday, your phone keeps ringing while your hands are full. An answering service in Walla Walla, on the number you already publish, picks up in your business name. Your AI receptionist in Walla Walla fits plumbing, landscaping or any service business that misses calls.

You choose the hours

Always on, or only after hours. Your customers keep calling the same number they already know.

Call (509) 567-2818 to hear it.

That’s our own line. Yours answers in your business name, with the voice you choose.

Reality check

You think you answer almost every call. Most shops don’t.

97%Answer rate owners estimated
66%Answer rate observed in the study

Service Direct, 2019. Sample of 1,000 advertising-generated calls to 94 U.S. home-service businesses. Not a measurement of your business.

Think about your last busy day.

  • Who answers when you are already with a customer?
  • What happens when two calls arrive together?
  • Which missed calls never get a callback?
See what missed calls could cost you
Your Missed Money Report

How much money are you leaving on the table?

This is a week at a busy restoration crew. Now put in your own three numbers and see what your missed calls are costing you.

Put in your numbers ↓

How it's figured: missed calls a week × the share who would have hired you × your average job value × 52 weeks, then ÷ 12 for the month.

Restoration example. Replace these numbers with yours.
$82,333a month walking to the next shop
$988,000a year
22estimated jobs a month
Your missed calls last week a job that went to someone else
What it adds up to over 12 months

About $19,000 in estimated revenue is at stake each week, using these inputs.

Your estimate, from your own numbers. Not a promise of results.

Keep the numbers. See how your next call could go.

Your free Missed Money Report brings your estimate, a sample call and a practical call-handling worksheet together in one place.

  • Your numbers, month by monthKeep the weekly, monthly and yearly estimate you just built.
  • Hear a caller reach a clear next stepA scripted example shows the questions, the conversation and the outcome.
  • Make a plan for your businessWork through your hours, service area, handoff rules and who should receive urgent calls.

Keep your report. Have it on your phone.

See your full report here and save it as a PDF.

We send the report. No sales calls unless you ask for one.

No sales calls: Ops Automations won't call me about my report unless I ask. Privacy · Terms

Questions local owners ask

Do you work with service businesses outside the Tri-Cities?

Yes. We work with service businesses in Spokane, Yakima, Wenatchee, Moses Lake, Walla Walla and across the wider Inland Northwest.

Will it answer on my existing local number?

Yes. It answers on the number you already publish, and our team handles the setup.

Can it answer my Spanish-speaking customers in Pasco and across the region?

Yes. The greeting offers Spanish in its first line, and your AI receptionist answers in the caller's language from then on, from your questions to the job details and the callback.

What kinds of businesses use it?

Any service business that misses calls. HVAC, plumbing, roofing, electrical and landscaping are a few examples.

Can I run it only after hours?

Yes. You choose: always on, or only after hours.

Before the next local call goes to someone else

Call our line right now and hear exactly what your customers would hear. Or put in three numbers above and see what the missed calls cost you.